Shipping & Payment

Deliveries

Our online store delivers to all countries in the European Union (apart from the Canary Islands).

Please remember that delivery times are calculated as from when the order leaves our warehouse. If we receive the order from Monday to Thursday before 6 p.m., we'll process the delivery to be sent the following day. Orders arriving on Friday or the weekend will be processed to be sent on Monday. We'll inform you if there's any exceptional delay in processing your order.

Should the delivery address be in the city of Barcelona and you need to receive the order the same day, you can contact us at e-concierge@santaeulalia.com and we'll try to arrange it for you. Any orders containing perfumes cannot be sent by plane, so we can only offer the standard delivery time.

Payment methods

The methods of payment that can be used to make a purchase at our online store are:

Credit card (VISA, MasterCard, AMEX)

PayPal

Bank transfer

For your greater security, credit card payments are processed via the 3D Secure system, so you may have to provide your security code on your bank's website. In accordance with Spanish legislation, we must issue an invoice for purchases of over €3,000. You will be asked for your tax code in such cases. For information on our delivery and return policy or our services, please click on the following link Shipping and payment information